Industry leading Manages Service Provider
As a trusted IT service provider and partner for over 5 years, we can take IT management off your plate. You certainly have better things to do. When you work with Tesseract Global, you’re not outsourcing – you’re tapping a powerful resource. Problem solved.
What we offer
Network Monitoring
Actively monitoring network components including routers, switches, Wireless controller, access-points, Cisco Meraki products and more.
Server/Workstation Monitoring
24/7 monitoring of Windows and Linux servers/workstation through highly dedicated alert monitoring team.
Firewall Management
Round the clock management and maintenance of firewalls such as Palo Alto, Cisco FirePower, Fortigate, Checkpoint and more.
Application Monitoring
24/7 monitoring of application performance, health, alerts to keep your infrastructure application up and running all time.
IT Operation Management
With ITIL based operation, our IT Operation team ensure end-to-end system management with best in-class SLA.
Help Desk Support
24/7 On-call response and ticket handling system by our highly qualified help-desk assistance team
Remote Infrastructure Management Key to success
RMM Tools
With best in class RMM tools we deliver better outcome to customer.
Process
With ITIL level ITSM process, we ensure end-to-end seamless processs for customer.
Customer relations
Delivering proactive updates with on-time RCA and better documents.